Username:   Password:   
   
   Appena Aperto
Portale  FlashChat  Blog  Album  Gruppi utenti  Lista degli utenti  Cerca  FAQ  Guestbook  Pannello Utente  Registrati
 Messaggi Privati  Statistiche  Links  Calendario  Downloads  Commenti karma  TopList  Topics recenti  Vota Forum
good news is that your video may be viewed
Utenti che stanno guardando questo topic:0 Registrati,0 Nascosti e 0 Ospiti
Utenti registrati: Nessuno


 
Vai a:    
  Nuovo Topic   Rispondi Indice del forum » Forum di prova     
PrecedenteInvia Email a un amico.Utenti che hanno visualizzato questo argomentoSalva questo topic come file txtVersione stampabileMessaggi PrivatiSuccessivo
Autore Messaggio
zhouyueyue

Appassionato
Appassionato


Iscritti



Registrato: 12/06/19 12:50
Messaggi: 293
zhouyueyue is offline 







italy
MessaggioInviato: 06 Nov 2019 07:45:59 Rispondi citando

Let's be honest. Complaints are a reality of business. Every company
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, no matter how great, responsive, or caring, receives some number of complaints - email, phone calls, letters
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, blog posts, etc. It's inevitable; you can't keep all people happy all the time.


Sometimes the complaint hurts. Sometimes it's personal. It especially hurts when you have a different opinion of the situation, when you realize you're dealing with perception. It's frustrating.


So, what do you do?


Here's my quick list:


1. Listen. Let the person at the other end of complaint be heard. Often this is their need; they need to get the frustration they have heard by someone.


2. Don't immediately respond. Pause, take a deep breath. If on the phone, resist the urge to yell back. If on email or other web-based communication tools
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, resist sending the nasty reply. You want to remain calm and in charge or your emotions. This isn't easy.


3. Listen Again. Separate what the person is complaining about from what they are now requesting. Handling the complaint and the request are two separate issues.


4. Escalate if necessary. Your business should already have in place a customer complaint escalation plan - a predetermined list of people to escalate to, internal procedures, and external expectations.


5. Don't promise anything you can't deliver. In the eyes of the person complaining, you've already failed. Don't add fuel to the fire by promising something you can't deliver.


6. If you need to research something or collaborate with others, say so. Similar to the tip above, don't guess at an answer
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, find an accurate one. Don't over commit yourself or others.


7. Clearly understand what the person wants now. Without agreeing to a request, clarify what the complainant wants after they issue their complaint. Do they want a refund, exchange, retroactive discount, ancillary products, an apology
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, etc? You won't know what options you have until you know what the person complaining feels is appropriate compensation for their pain. You're not agreeing here, you want to understand.


8. Be careful responding in writing. Sad, but true. Written response can come back to you in a number of forms - legal action, posted on a website, etc. You never know. That doesn't mean you shouldn't write a letter, fax a message or send an means you need to be careful in your language.


9. Look over your options. Now that you know what the complaint is and what the complainant wants
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, you have to decide how to respond. Compromise may be an option. Dependant upon the nature of the complaint, you may decide to do nothing. In all cases, be clear in your response and provide closure.


Cons of Making Your Own YouTube Videos Internet Articles | August 15, 2008
Are you interested in making your own videos to upload to YouTube?? While a large number of YouTube members do so, you may want to seriously examine your decision before actually making it.? As nice as sharing YouTube videos with the rest of the YouTube community can be, there are some cons or disadvantages to doing so.? Just a few of the most popular ones are briefly touched on below.

Are you interested in making your own videos to upload to YouTube?? While a large number of YouTube members do so
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, you may want to seriously examine your decision before actually making it.? As nice as sharing YouTube videos with the rest of the YouTube community can be, there are some cons or disadvantages to doing so.? Just a few of the most popular ones are briefly touched on below.

Perhaps, the biggest con to making your own YouTube video is that you don?t actually know who will end up watching it.? Many YouTube video submitters don?t necessarily know that anyone can watch their videos.? YouTube gives internet users, even those who don?t bother to register for a free YouTube account, the ability to watch videos on their website.? Yes, the good news is that your video may be viewed by thousands of people
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, but do you really want that many people to see your YouTube videos?? That is a question that you will definitely want to ask yourself before uploading your first YouTube video.?

One of the reasons why it is advised that you determine ahead of time, whether or not you really want to share your videos with the rest of the world is because once you do it may be too late.? YouTube allows video submitters to pull their videos from the site, should they change their mind about having a particular video posted online.? While this is nice and the removal happens right away, it may already be too late.? A large number of internet users are able to copy or save videos that they find online, including YouTube videos.? Should your video fall into the wrong hands, it may never really disappear
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, as you may find it posted on other area of the internet.

Another con or disadvantage to making your own YouTube videos is that strangers essentially get to know you.? The amount of information they find out about you will depend on the video type that you submit to YouTube.? For instance, a stranger watching your YouTube video may be able to learn more about you if you posted a video blog than they would if you posted a comedy skit that you made with your friends.? That is why you should not only think about whether or not you want to post a video on YouTube, but you should also think about your safety.? Keeping internet safety in mind, like not divulging too much personal information, is a great way to enjoy YouTube without any dangers.?

As you likely already know, you need to have a few items to be able to upload videos to the YouTube website.? If you are planning on making videos just for YouTube
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
, you will need to have a video recording device.? The good news is that there are a number of devices that can be used, including camcorders, cell phones, and.
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Solo gli utenti registrati possono vedere i link!
Registrati o Entra nel forum!
Profilo Messaggio privato
Adv



MessaggioInviato: 06 Nov 2019 07:45:59






Mostra prima i messaggi di:   
  Nuovo Topic   Rispondi Indice del forum » Forum di prova     
Pagina 1 di 1

    

  
Non puoi inserire nuovi Topic in questo forum
Non puoi rispondere ai Topic in questo forum
Non puoi modificare i tuoi messaggi in questo forum
Non puoi cancellare i tuoi messaggi in questo forum
Non puoi votare nei sondaggi in questo forum
Non puoi allegare files in questo forum
Non puoi downloadare files da questo forum
 



phpBB skin developed by: John Olson
Powered by phpBB © 2001, 2012 phpBB Group